Tragically, former Galaxies lead designer Jeff Freeman has committed suicide at the age of 39. From The Escapist:
"Freeman had previously worked at Spacetime Studios as well as on Ultima Online, but is best known for his stint on Star Wars Galaxies, where he was unfortunate enough to become the public face of the "New Game Enhancements" update, one of the most infamous debacles in MMOG history. In a story from June 2007, Allen Varney detailed how Freeman became the target of gamer rage over the NGE, even though his role in its development was minor."
Freeman's brother has come out saying that the suicide was due to "personal issues" and had nothing to do with the game. Our thoughts go out to Jeff's family and friends during this difficult time.